If you do not wish to travel through KONKAN GUIDE, you must cancel your booking at least 24 hours prior to scheduled departure to be eligible for a refund. Refund will be made to you subject to applicable cancellation charges. Please note that cancellation policy is subject to change without notice.

The number of days taken to process the refund and credit the amount to the bank account will be 5-7 working days.
Products and Services available: Hotel & Business registration to increase their businesses.

The processing time for refunds may vary depending on the mode of payment, bank, etc. The refund shall be processed after deducting the KONKAN GUIDE service fee which is independent of the convenience fee as mentioned above.

The refund will be credited to the same account from which the payment was made. For example, if the user used a credit card, KONKAN GUIDE will make an appropriate charge reversal to the same credit card; likewise if the user used a debit card, KONKAN GUIDE will credit the money to the same debit card.

In the event of cancellation and refund of partially utilized tickets, upfront discount and promo code discount availed at the time of booking would be deducted from the refund amount.

KONKAN GUIDE shall not be liable for any loss or damage arising due to force majeure event.

Need more details? Ask us and we'd be happy to help you.
Our Call Centre is open 24X7 days a week. You may contact us at 022-62369692. Alternatively, you can email us at support@konkanguide.com